:root{
  --porcelain:#F6F5F1;
  --paper:#FFFFFF;
  --ink:#15202B;
  --ink-soft:#46535F;
  --navy:#13283F;
  --navy-deep:#0A1828;
  --teal:#0E8A7D;
  --teal-bright:#7FD6CB;
  --teal-soft:#E5F1EF;
  --gold:#C2A164;
  --line:#E2DFD6;
  --line-dark:rgba(255,255,255,.14);
  --radius:16px;
  --maxw:1180px;
  --font-display:'Fraunces',Georgia,serif;
  --font-body:'Manrope',sans-serif;
  --font-mono:'IBM Plex Mono',monospace;
}
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
body{
  font-family:var(--font-body);
  background:var(--porcelain);
  color:var(--ink);
  line-height:1.7;
  font-size:16.5px;
  -webkit-font-smoothing:antialiased;
}
::selection{background:var(--teal);color:#fff}
a{color:var(--teal);text-decoration:none}
a:hover{text-decoration:underline}
a:focus-visible,button:focus-visible{outline:2px solid var(--teal);outline-offset:3px;border-radius:4px}

/* ---------- Header ---------- */
header{
  position:sticky;top:0;z-index:100;
  background:rgba(246,245,241,.9);
  backdrop-filter:blur(14px);
  -webkit-backdrop-filter:blur(14px);
  border-bottom:1px solid var(--line);
}
.nav-wrap{max-width:var(--maxw);margin:0 auto;padding:0 28px;display:flex;align-items:center;justify-content:space-between;height:70px}
.logo{display:flex;align-items:center;font-family:var(--font-display);font-weight:600;font-size:24px;letter-spacing:-.01em;color:var(--ink);text-decoration:none}
.logo:hover{text-decoration:none}
.logo .mark{display:inline-block;width:11px;height:11px;background:var(--teal);border-radius:50%;margin-right:10px;flex-shrink:0}
.logo .logo-stack{display:flex;flex-direction:column;line-height:1.15}
.logo .logo-name{display:flex;align-items:baseline}
.logo .tagline{font-family:var(--font-display);font-style:italic;font-weight:400;font-size:11.5px;letter-spacing:.03em;color:var(--ink-soft);margin-top:1px;white-space:nowrap}
.logo span.inc{font-family:var(--font-mono);font-size:10.5px;font-weight:500;color:var(--ink-soft);margin-left:8px;letter-spacing:.18em}
nav.main{display:flex;align-items:center;gap:4px}
nav.main > div{position:relative}
nav.main a.top, nav.main button.top{
  font-family:var(--font-body);font-size:14.5px;font-weight:500;color:var(--ink-soft);
  padding:9px 14px;border-radius:999px;background:none;border:none;cursor:pointer;display:inline-flex;align-items:center;gap:5px;
}
nav.main a.top:hover, nav.main button.top:hover{color:var(--ink);background:#ECEAE2;text-decoration:none}
nav.main a.top.active{color:var(--teal);font-weight:600}
.caret{width:8px;height:8px;border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;transform:rotate(45deg) translateY(-2px)}
.dropdown{
  position:absolute;top:calc(100% + 10px);left:0;min-width:262px;
  background:var(--paper);border:1px solid var(--line);border-radius:14px;
  box-shadow:0 22px 44px rgba(21,32,43,.14);
  padding:8px;opacity:0;visibility:hidden;transform:translateY(6px);
  transition:all .18s ease;
}
nav.main > div:hover .dropdown, nav.main > div:focus-within .dropdown{opacity:1;visibility:visible;transform:translateY(0)}
.dropdown a{display:block;padding:10px 14px;border-radius:9px;font-size:14.5px;color:var(--ink-soft);font-weight:500}
.dropdown a:hover{background:var(--teal-soft);color:var(--teal);text-decoration:none}
.dropdown a .new-pill{
  font-family:var(--font-mono);font-size:9px;letter-spacing:.12em;color:#fff;background:var(--teal);
  border-radius:999px;padding:2px 8px;margin-left:8px;vertical-align:2px;
}
/* High-visibility Contact Us button */
.nav-cta{
  margin-left:12px;
  background:var(--teal) !important;color:#fff !important;
  padding:11px 22px !important;font-weight:800 !important;font-size:14.5px !important;
  letter-spacing:.02em;
  box-shadow:0 6px 18px rgba(14,138,125,.4), inset 0 0 0 2px rgba(255,255,255,.18);
  transition:transform .15s ease, background .15s ease, box-shadow .15s ease;
}
.nav-cta:hover{
  background:#0B7568 !important;color:#fff !important;text-decoration:none;
  transform:translateY(-1px);box-shadow:0 10px 24px rgba(14,138,125,.5), inset 0 0 0 2px rgba(255,255,255,.22);
}
.menu-btn{display:none;background:none;border:1px solid var(--line);border-radius:999px;padding:9px 14px;cursor:pointer;font-family:var(--font-mono);font-size:11.5px;letter-spacing:.12em;color:var(--ink)}

/* ---------- Page system ---------- */
.page{display:none}
.page.visible{display:block;animation:fadeUp .5s ease both}
@keyframes fadeUp{from{opacity:0;transform:translateY(14px)}to{opacity:1;transform:none}}
.container{max-width:var(--maxw);margin:0 auto;padding:0 28px}
.eyebrow{font-family:var(--font-mono);font-size:11.5px;letter-spacing:.22em;text-transform:uppercase;color:var(--teal);font-weight:500;display:flex;align-items:center;gap:12px}
.eyebrow::before{content:"";width:28px;height:1px;background:currentColor}
h1.display{font-family:var(--font-display);font-weight:500;letter-spacing:-.015em;line-height:1.04;font-size:clamp(42px,5.8vw,74px);color:var(--ink)}
h1.display em{font-style:italic;font-weight:400}
h2.section-title{font-family:var(--font-display);font-weight:500;letter-spacing:-.01em;font-size:clamp(28px,3.2vw,40px);line-height:1.15}
h2.section-title em{font-style:italic}
.lede{font-size:18.5px;color:var(--ink-soft);max-width:62ch}

/* ---------- Buttons ---------- */
.btn{display:inline-flex;align-items:center;gap:9px;font-family:var(--font-body);font-weight:600;font-size:15px;padding:14px 26px;border-radius:999px;border:none;cursor:pointer;transition:transform .15s ease, background .15s ease}
.btn:hover{text-decoration:none;transform:translateY(-1px)}
.btn-primary{background:var(--teal);color:#fff}
.btn-primary:hover{background:#0B7568;color:#fff}
.btn-ghost{background:transparent;color:#fff;border:1px solid rgba(255,255,255,.35)}
.btn-ghost:hover{border-color:rgba(255,255,255,.7);color:#fff}
.btn-dark{background:var(--navy);color:#fff}
.btn-dark:hover{background:var(--navy-deep);color:#fff}

/* ---------- Home hero ---------- */
.hero{
  position:relative;color:#fff;overflow:hidden;
  background:url('hero-poster.jpg') center/cover no-repeat;
  background-color:var(--navy-deep);
}
.hero video.hero-video{
  position:absolute;inset:0;width:100%;height:100%;object-fit:cover;z-index:0;
}
.hero::before{
  content:"";position:absolute;inset:0;z-index:1;
  background:linear-gradient(115deg, rgba(8,20,35,.94) 0%, rgba(10,26,44,.82) 48%, rgba(10,26,44,.55) 100%);
}
.hero::after{
  content:"";position:absolute;inset:0;pointer-events:none;z-index:1;
  background-image:linear-gradient(rgba(255,255,255,.04) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.04) 1px,transparent 1px);
  background-size:64px 64px;
  mask-image:radial-gradient(ellipse 80% 80% at 25% 25%,#000 25%,transparent 75%);
}
.hero-inner{position:relative;z-index:2;display:grid;grid-template-columns:1.15fr .85fr;gap:60px;align-items:center;padding:110px 0 118px}
.hero .eyebrow{color:var(--teal-bright)}
.hero h1.display{color:#fff;margin:24px 0 26px}
.hero h1.display em{color:var(--teal-bright)}
.hero .lede{color:#C3CEDA}
.hero-actions{display:flex;gap:14px;margin-top:38px;flex-wrap:wrap}

/* Control ledger — signature element */
.ledger{
  position:relative;background:rgba(8,18,32,.55);border:1px solid var(--line-dark);
  backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);
  border-radius:18px;padding:24px 24px 16px;font-family:var(--font-mono);font-size:12.5px;
  box-shadow:0 36px 70px rgba(0,0,0,.45);
}
.ledger-head{display:flex;justify-content:space-between;align-items:center;padding-bottom:14px;border-bottom:1px solid var(--line-dark);color:#92A4B8;letter-spacing:.14em;font-size:11px;text-transform:uppercase}
.dot-live{width:7px;height:7px;border-radius:50%;background:#37C4A8;display:inline-block;margin-right:8px;animation:pulse 1.8s ease-in-out infinite}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.35}}
.ledger-rows{padding-top:8px}
.lrow{display:grid;grid-template-columns:86px 1fr 64px;gap:12px;padding:9px 4px;border-bottom:1px dashed rgba(255,255,255,.09);color:#AFBECD;opacity:0;animation:rowIn .5s ease forwards}
.lrow:last-child{border-bottom:none}
.lrow .code{color:#73869C}
.lrow .status{text-align:right;font-weight:500}
.lrow .pass{color:#37C4A8}
.lrow .flag{color:#E3A23C}
@keyframes rowIn{from{opacity:0;transform:translateX(10px)}to{opacity:1;transform:none}}
.lrow:nth-child(1){animation-delay:.25s}.lrow:nth-child(2){animation-delay:.45s}.lrow:nth-child(3){animation-delay:.65s}
.lrow:nth-child(4){animation-delay:.85s}.lrow:nth-child(5){animation-delay:1.05s}.lrow:nth-child(6){animation-delay:1.25s}

/* ---------- Photographic page heroes ---------- */
.page-hero{
  position:relative;color:#fff;padding:118px 0 92px;
  background-color:var(--navy-deep);
  background-size:cover;background-position:center;
}
.page-hero::before{
  content:"";position:absolute;inset:0;
  background:linear-gradient(110deg, rgba(7,17,30,.93) 0%, rgba(9,22,38,.78) 52%, rgba(9,22,38,.5) 100%);
}
.page-hero .container{position:relative;z-index:1}
.page-hero .eyebrow{color:var(--teal-bright)}
.page-hero h1.display{margin-top:22px;color:#fff;font-size:clamp(38px,4.8vw,62px)}
.page-hero h1.display em{color:var(--teal-bright)}
.page-hero p.tagline{margin-top:18px;color:#C3CEDA;font-size:18px;max-width:58ch}

/* per-section imagery */
.bg-solutions{background-image:url('half-dome.jpg')}
.bg-sap-solutions{background-image:url('redwood-river.jpg')}
.bg-services{background-image:url('lobby.jpg')}
.bg-sap-practice{background-image:url('towers-2.jpg')}
.bg-grc{background-image:url('emerald-bay.jpg')}
.bg-grc-pc{background-image:url('https://images.unsplash.com/photo-1518770660439-4636190af475?auto=format&fit=crop&w=2000&q=70')}
.bg-training{background-image:url('forest-light.jpg')}
.bg-security{background-image:url('sentinel-pines.jpg')}
.bg-careers{background-image:url('city-trees.jpg')}
.bg-about{background-image:url('river-valley.jpg')}
.bg-s4{background-image:url('golden-gate.jpg')}
.bg-joule{background-image:url('https://images.unsplash.com/photo-1451187580459-43490279c0fa?auto=format&fit=crop&w=2000&q=70')}

/* ---------- Cards / sections ---------- */
section.block{padding:92px 0}
section.block.tight{padding:64px 0}
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:32px;margin-top:48px}
.card{
  background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);
  padding:0;overflow:hidden;position:relative;transition:transform .2s ease, box-shadow .2s ease;
  display:flex;flex-direction:column;
}
.card:hover{transform:translateY(-4px);box-shadow:0 28px 56px rgba(21,32,43,.1)}
.card .card-img{height:190px;background-size:cover;background-position:center;position:relative}
.card .card-img::after{content:"";position:absolute;inset:0;background:linear-gradient(180deg,rgba(10,24,40,.05),rgba(10,24,40,.35))}
.card .card-body{padding:34px 34px 38px}
.card .tag{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.2em;text-transform:uppercase;color:var(--teal);margin-bottom:14px;display:block}
.card h3{font-family:var(--font-display);font-weight:600;font-size:27px;letter-spacing:-.01em;margin-bottom:14px}
.card p{color:var(--ink-soft)}
.card .more{display:inline-flex;align-items:center;gap:7px;margin-top:22px;font-weight:600;font-size:14.5px}
.card .more::after{content:"→";transition:transform .15s ease}
.card .more:hover::after{transform:translateX(3px)}

/* split feature (S/4 migration) */
.split{display:grid;grid-template-columns:1.05fr .95fr;gap:60px;align-items:center}
.split .photo{
  border-radius:20px;min-height:380px;background-size:cover;background-position:center;position:relative;overflow:hidden;
  box-shadow:0 30px 60px rgba(21,32,43,.16);
}
.split .photo::after{content:"";position:absolute;inset:0;background:linear-gradient(200deg,rgba(10,24,40,0) 40%,rgba(10,24,40,.45))}
.split .photo .photo-tag{
  position:absolute;left:22px;bottom:20px;z-index:1;font-family:var(--font-mono);font-size:11px;
  letter-spacing:.18em;text-transform:uppercase;color:#fff;background:rgba(10,24,40,.55);
  border:1px solid rgba(255,255,255,.25);padding:8px 14px;border-radius:999px;backdrop-filter:blur(4px);
}
.split p{color:var(--ink-soft);margin-top:18px}
.split .actions{margin-top:30px;display:flex;gap:14px;flex-wrap:wrap}
.mig-points{list-style:none;margin-top:24px}
.mig-points li{padding:11px 0 11px 32px;position:relative;color:var(--ink-soft);font-size:15.5px}
.mig-points li::before{content:"";position:absolute;left:4px;top:20px;width:8px;height:8px;border-radius:50%;background:var(--teal)}
.mig-points li strong{color:var(--ink)}

/* Joule / agentic AI feature */
.joule{
  position:relative;color:#fff;overflow:hidden;
  background:
    linear-gradient(105deg, rgba(7,17,30,.95) 0%, rgba(10,26,44,.85) 55%, rgba(10,26,44,.62) 100%),
    url('https://images.unsplash.com/photo-1451187580459-43490279c0fa?auto=format&fit=crop&w=2000&q=70') center/cover no-repeat;
  background-color:var(--navy-deep);
}
.joule-inner{position:relative;z-index:1;display:grid;grid-template-columns:1.1fr .9fr;gap:60px;align-items:center;padding:96px 0}
.joule .eyebrow{color:var(--teal-bright)}
.joule h2{font-family:var(--font-display);font-weight:500;letter-spacing:-.01em;font-size:clamp(30px,3.6vw,46px);line-height:1.12;color:#fff;margin:22px 0 20px}
.joule h2 em{font-style:italic;color:var(--teal-bright)}
.joule p{color:#C3CEDA;max-width:58ch}
.joule .actions{margin-top:32px;display:flex;gap:14px;flex-wrap:wrap}
.agent-card{
  background:rgba(8,18,32,.55);border:1px solid var(--line-dark);border-radius:18px;
  backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);
  padding:26px;font-family:var(--font-mono);font-size:12.5px;color:#AFBECD;
  box-shadow:0 36px 70px rgba(0,0,0,.45);
}
.agent-card .ac-head{display:flex;justify-content:space-between;padding-bottom:14px;border-bottom:1px solid var(--line-dark);color:#92A4B8;font-size:11px;letter-spacing:.14em;text-transform:uppercase}
.agent-step{display:flex;gap:14px;padding:13px 2px;border-bottom:1px dashed rgba(255,255,255,.09);opacity:0;animation:rowIn .5s ease forwards}
.agent-step:last-child{border-bottom:none}
.agent-step .as-dot{width:8px;height:8px;border-radius:50%;background:var(--teal-bright);margin-top:7px;flex-shrink:0}
.agent-step .as-label{color:#73869C;display:block;font-size:10.5px;letter-spacing:.12em;text-transform:uppercase;margin-bottom:2px}
.agent-step:nth-child(2){animation-delay:.25s}.agent-step:nth-child(3){animation-delay:.5s}
.agent-step:nth-child(4){animation-delay:.75s}.agent-step:nth-child(5){animation-delay:1s}

/* prose pages */
.prose{max-width:780px;padding:64px 0 100px}
.prose p{margin-bottom:20px;color:var(--ink-soft)}
.prose p strong{color:var(--ink)}
.prose h3{font-family:var(--font-display);font-weight:600;font-size:26px;letter-spacing:-.01em;margin:48px 0 18px;color:var(--ink)}
.prose h3:first-child{margin-top:0}
.prose ul{list-style:none;margin:24px 0 28px}
.prose ul li{padding:14px 0 14px 36px;position:relative;color:var(--ink-soft);border-bottom:1px solid var(--line)}
.prose ul li:first-child{border-top:1px solid var(--line)}
.prose ul li::before{content:"";position:absolute;left:6px;top:24px;width:8px;height:8px;border-radius:50%;background:var(--teal)}

/* chip grid for module lists */
.chips{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px;margin:28px 0}
.chip{
  background:var(--paper);border:1px solid var(--line);border-radius:12px;padding:16px 19px;
  font-weight:500;font-size:15px;color:var(--ink);display:flex;align-items:center;gap:12px;
}
.chip .k{font-family:var(--font-mono);font-size:11px;color:var(--teal);letter-spacing:.06em}

/* service sections */
.svc{border:1px solid var(--line);border-radius:var(--radius);background:var(--paper);padding:38px 38px;margin-bottom:20px}
.svc h3{font-family:var(--font-display);font-weight:600;font-size:25px;margin-bottom:14px;display:flex;gap:16px;align-items:baseline;letter-spacing:-.01em}
.svc h3 .idx{font-family:var(--font-mono);font-size:12px;color:var(--gold);letter-spacing:.1em}
.svc p{color:var(--ink-soft);margin-bottom:12px}
.svc p:last-child{margin-bottom:0}
.svc ul{list-style:none;margin:14px 0 6px}
.svc ul li{padding:8px 0 8px 26px;position:relative;color:var(--ink-soft)}
.svc ul li::before{content:"";position:absolute;left:2px;top:18px;width:7px;height:7px;border-radius:50%;background:var(--teal)}
.contact-line{font-size:14.5px}

/* dark band */
.band{
  position:relative;color:#fff;border-radius:22px;padding:60px 56px;overflow:hidden;
  display:flex;justify-content:space-between;align-items:center;gap:40px;flex-wrap:wrap;
  background:
    linear-gradient(100deg, rgba(9,21,37,.95) 10%, rgba(12,30,50,.8) 100%),
    url('philly-dusk.jpg') center/cover no-repeat;
  background-color:var(--navy);
}
.band h2{font-family:var(--font-display);font-weight:500;font-size:clamp(26px,3vw,36px);letter-spacing:-.01em;max-width:24ch}
.band h2 em{font-style:italic;color:var(--teal-bright)}
.band p{color:#C3CEDA;margin-top:10px;max-width:48ch}

/* careers */
.careers-grid{display:grid;grid-template-columns:1fr 1fr;gap:64px;align-items:center;padding:84px 0 100px}
.careers-visual{
  position:relative;border-radius:22px;padding:48px;color:#fff;overflow:hidden;min-height:340px;
  display:flex;flex-direction:column;justify-content:flex-end;
  background:
    linear-gradient(180deg, rgba(8,20,35,.25) 0%, rgba(8,20,35,.85) 100%),
    url('sunset-aerial.jpg') center/cover no-repeat;
  background-color:var(--navy-deep);
}
.careers-visual .big{position:relative;font-family:var(--font-display);font-weight:500;font-size:clamp(30px,3.4vw,46px);letter-spacing:-.015em;line-height:1.12}
.careers-visual .big em{font-style:italic;color:var(--teal-bright)}
.careers-visual .mono-note{position:relative;font-family:var(--font-mono);font-size:12px;color:#A5B5C6;margin-top:24px;letter-spacing:.14em}

/* footer */
footer{background:var(--navy-deep);color:#92A4B8}
.foot-wrap{max-width:var(--maxw);margin:0 auto;padding:64px 28px 42px}
.foot-top{display:flex;justify-content:space-between;gap:40px;flex-wrap:wrap;padding-bottom:42px;border-bottom:1px solid var(--line-dark)}
.foot-logo{font-family:var(--font-display);font-weight:600;font-size:24px;color:#fff;letter-spacing:-.01em}
.foot-cols{display:flex;gap:72px;flex-wrap:wrap}
.foot-cols h4{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.2em;text-transform:uppercase;color:#64788E;margin-bottom:16px;font-weight:500}
.foot-cols a{display:block;color:#B3C0CE;font-size:14.5px;margin-bottom:10px}
.foot-cols a:hover{color:#fff;text-decoration:none}
.foot-bottom{display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap;padding-top:28px;font-size:13.5px}
.foot-bottom a{color:#B3C0CE}

/* ---------- Chatbot ---------- */
.chat-fab{
  position:fixed;right:24px;bottom:24px;z-index:200;
  width:60px;height:60px;border-radius:50%;border:none;cursor:pointer;
  background:var(--teal);color:#fff;display:flex;align-items:center;justify-content:center;
  box-shadow:0 16px 36px rgba(14,138,125,.45);
  transition:transform .18s ease, background .18s ease;
}
.chat-fab:hover{transform:translateY(-3px) scale(1.04);background:#0B7568}
.chat-fab svg{width:26px;height:26px}
.chat-fab .fab-close{display:none;font-size:22px;line-height:1;font-family:var(--font-body)}
.chat-fab.open .fab-chat{display:none}
.chat-fab.open .fab-close{display:block}
.chat-panel{
  position:fixed;right:24px;bottom:98px;z-index:200;
  width:380px;max-width:calc(100vw - 32px);height:540px;max-height:calc(100vh - 130px);
  background:var(--paper);border:1px solid var(--line);border-radius:20px;
  box-shadow:0 40px 90px rgba(10,24,40,.35);
  display:none;flex-direction:column;overflow:hidden;
}
.chat-panel.open{display:flex;animation:chatIn .25s ease both}
@keyframes chatIn{from{opacity:0;transform:translateY(16px) scale(.98)}to{opacity:1;transform:none}}
.chat-head{
  background:var(--navy-deep);color:#fff;padding:18px 22px;display:flex;align-items:center;gap:13px;flex-shrink:0;
}
.chat-head .bot-dot{width:38px;height:38px;border-radius:50%;background:var(--teal);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.chat-head .bot-dot svg{width:20px;height:20px;color:#fff}
.chat-head .ch-name{font-family:var(--font-display);font-weight:600;font-size:18px;letter-spacing:-.01em}
.chat-head .ch-sub{font-family:var(--font-mono);font-size:10px;letter-spacing:.14em;text-transform:uppercase;color:#92A4B8;display:flex;align-items:center;gap:7px}
.chat-head .ch-sub::before{content:"";width:6px;height:6px;border-radius:50%;background:#37C4A8;animation:pulse 1.8s ease-in-out infinite}
.chat-body{flex:1;overflow-y:auto;padding:20px 18px;background:var(--porcelain);display:flex;flex-direction:column;gap:12px}
.msg{max-width:84%;padding:12px 16px;border-radius:16px;font-size:14.5px;line-height:1.6;animation:fadeUp .3s ease both}
.msg.bot{background:var(--paper);border:1px solid var(--line);color:var(--ink);border-bottom-left-radius:5px;align-self:flex-start;white-space:pre-wrap}
.msg.bot a{font-weight:600}
.msg .handoff-btn{
  display:inline-flex;align-items:center;gap:7px;margin-top:10px;
  background:var(--teal);color:#fff;border:none;border-radius:999px;
  padding:9px 16px;font-family:var(--font-body);font-size:13px;font-weight:700;cursor:pointer;
  transition:background .15s ease;white-space:normal;
}
.msg .handoff-btn:hover{background:#0B7568}
.msg.user{background:var(--navy);color:#fff;border-bottom-right-radius:5px;align-self:flex-end}
.msg.typing{display:flex;gap:5px;align-items:center;padding:15px 18px}
.msg.typing span{width:7px;height:7px;border-radius:50%;background:#A9B4BE;animation:blink 1.2s infinite}
.msg.typing span:nth-child(2){animation-delay:.2s}
.msg.typing span:nth-child(3){animation-delay:.4s}
@keyframes blink{0%,80%,100%{opacity:.3}40%{opacity:1}}
.chat-chips{display:flex;flex-wrap:wrap;gap:8px;padding:0 18px 12px;background:var(--porcelain);flex-shrink:0}
.chat-chips button{
  background:var(--paper);border:1px solid var(--line);border-radius:999px;
  padding:7px 14px;font-family:var(--font-body);font-size:12.5px;font-weight:600;color:var(--teal);cursor:pointer;
  transition:background .15s ease;
}
.chat-chips button:hover{background:var(--teal-soft)}
.chat-input{display:flex;gap:10px;padding:14px 16px;border-top:1px solid var(--line);background:var(--paper);flex-shrink:0}
.chat-input input{
  flex:1;border:1px solid var(--line);border-radius:999px;padding:11px 18px;
  font-family:var(--font-body);font-size:14.5px;color:var(--ink);background:var(--porcelain);outline:none;
}
.chat-input input:focus{border-color:var(--teal)}
.chat-input button{
  width:44px;height:44px;border-radius:50%;border:none;background:var(--teal);color:#fff;cursor:pointer;
  display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .15s ease;
}
.chat-input button:hover{background:#0B7568}
.chat-input button svg{width:18px;height:18px}

/* ---------- Contact page & form ---------- */
.bg-contact{background-image:url('philly-dusk.jpg')}
.contact-grid{display:grid;grid-template-columns:.85fr 1.15fr;gap:64px;align-items:start;padding:72px 0 100px}
.contact-info h2{font-family:var(--font-display);font-weight:500;font-size:clamp(26px,3vw,34px);letter-spacing:-.01em;margin-bottom:16px}
.contact-info p{color:var(--ink-soft);margin-bottom:24px}
.dept-list{list-style:none}
.dept-list li{padding:16px 0;border-bottom:1px solid var(--line)}
.dept-list li:first-child{border-top:1px solid var(--line)}
.dept-list .d-name{font-weight:700;font-size:15px;display:block}
.dept-list .d-mail{font-family:var(--font-mono);font-size:12.5px;color:var(--teal);letter-spacing:.03em}
.contact-form{
  background:var(--paper);border:1px solid var(--line);border-radius:20px;padding:42px 40px;
  box-shadow:0 28px 56px rgba(21,32,43,.08);
}
.contact-form .form-title{font-family:var(--font-display);font-weight:600;font-size:24px;margin-bottom:24px;letter-spacing:-.01em}
.f-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.f-group{margin-bottom:18px;display:flex;flex-direction:column}
.f-group label{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.16em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:8px;font-weight:500}
.f-group label .req{color:var(--teal)}
.f-group input,.f-group select,.f-group textarea{
  font-family:var(--font-body);font-size:15px;color:var(--ink);
  background:var(--porcelain);border:1px solid var(--line);border-radius:12px;
  padding:13px 16px;outline:none;transition:border-color .15s ease, box-shadow .15s ease;
  appearance:none;-webkit-appearance:none;
}
.f-group select{
  background-image:url("data:image/svg+xml;charset=UTF-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2346535F' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");
  background-repeat:no-repeat;background-position:right 16px center;background-size:16px;cursor:pointer;
}
.f-group input:focus,.f-group select:focus,.f-group textarea:focus{border-color:var(--teal);box-shadow:0 0 0 3px rgba(14,138,125,.12)}
.f-group textarea{min-height:140px;resize:vertical}
.f-submit{width:100%;justify-content:center;font-size:15.5px;padding:15px 26px}
.f-note{font-size:12.5px;color:var(--ink-soft);margin-top:14px;text-align:center}
.f-status{display:none;border-radius:12px;padding:14px 18px;font-size:14.5px;margin-bottom:18px;line-height:1.55}
.f-status.ok{display:block;background:var(--teal-soft);border:1px solid #BFE0DB;color:#0A5C53}
.f-status.err{display:block;background:#FBEEE2;border:1px solid #EBD3B8;color:#7A4A12}
.hp-field{position:absolute;left:-9999px;opacity:0;height:0;width:0;overflow:hidden}

/* resume dropzone (shown for Careers & Resumes) */
.f-group.resume-group{display:none}
.f-group.resume-group.active{display:flex}
.dropzone{
  border:2px dashed var(--line);border-radius:14px;background:var(--porcelain);
  padding:28px 20px;text-align:center;cursor:pointer;transition:border-color .15s ease, background .15s ease;
}
.dropzone:hover,.dropzone.dragover{border-color:var(--teal);background:var(--teal-soft)}
.dropzone .dz-icon{width:34px;height:34px;color:var(--teal);margin:0 auto 10px;display:block}
.dropzone .dz-title{font-weight:700;font-size:14.5px;color:var(--ink)}
.dropzone .dz-sub{font-size:12.5px;color:var(--ink-soft);margin-top:4px}
.dz-file{
  display:none;align-items:center;justify-content:space-between;gap:12px;
  background:var(--teal-soft);border:1px solid #BFE0DB;border-radius:12px;
  padding:12px 16px;margin-top:12px;font-size:14px;color:#0A5C53;
}
.dz-file.show{display:flex}
.dz-file .dz-name{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.dz-file .dz-size{font-family:var(--font-mono);font-size:11px;color:#3D7A72;flex-shrink:0}
.dz-file button{
  background:none;border:none;cursor:pointer;color:#0A5C53;font-size:16px;line-height:1;
  padding:4px 6px;border-radius:6px;flex-shrink:0;
}
.dz-file button:hover{background:rgba(14,138,125,.15)}
.dz-error{display:none;font-size:12.5px;color:#7A4A12;margin-top:8px}
.dz-error.show{display:block}

/* mobile */
@media (max-width:960px){
  .hero-inner{grid-template-columns:1fr;padding:72px 0 80px;gap:44px}
  .two-col{grid-template-columns:1fr}
  .split{grid-template-columns:1fr;gap:36px}
  .split .photo{min-height:260px}
  .joule-inner{grid-template-columns:1fr;padding:72px 0;gap:44px}
  .careers-grid{grid-template-columns:1fr;gap:40px}
  .contact-grid{grid-template-columns:1fr;gap:40px;padding:56px 0 80px}
  .contact-form{padding:30px 24px}
  .f-row{grid-template-columns:1fr}
  .page-hero{padding:84px 0 64px}
  nav.main{
    position:fixed;inset:70px 0 auto 0;background:var(--paper);border-bottom:1px solid var(--line);
    flex-direction:column;align-items:stretch;padding:16px 20px 24px;gap:2px;display:none;
    max-height:calc(100vh - 70px);overflow:auto;box-shadow:0 30px 50px rgba(21,32,43,.15);
  }
  nav.main.open{display:flex}
  nav.main a.top,nav.main button.top{width:100%;justify-content:space-between;padding:13px 12px;font-size:16px;border-radius:10px}
  .dropdown{position:static;opacity:1;visibility:visible;transform:none;border:none;box-shadow:none;padding:0 0 6px 14px;display:none}
  nav.main > div.open-sub .dropdown{display:block}
  .nav-cta{margin:14px 0 0;text-align:center;justify-content:center;border-radius:14px !important}
  .menu-btn{display:block}
  .band{padding:42px 30px}  .card .card-body{padding:28px 26px 32px}
  .svc{padding:28px 24px}
  .chat-panel{right:16px;bottom:90px;height:70vh}
  .chat-fab{right:16px;bottom:16px}
}
@media (max-width:430px){
  .logo{font-size:20px}
  .logo .tagline{font-size:9.5px}
}
@media (prefers-reduced-motion:reduce){
  *,*::before,*::after{animation:none !important;transition:none !important}
  html{scroll-behavior:auto}
}

/* FAQ accordion (Contact page) */
.faq{padding:26px 0 90px}
.faq h2{font-family:var(--font-display);font-weight:500;font-size:clamp(26px,3vw,36px);margin:14px 0 26px}
.faq-item{border:1px solid var(--line);border-radius:var(--radius);background:var(--paper);margin-bottom:14px;overflow:hidden}
.faq-item summary{cursor:pointer;list-style:none;padding:20px 54px 20px 24px;font-weight:700;color:var(--ink);position:relative}
.faq-item summary::-webkit-details-marker{display:none}
.faq-item summary::after{content:"+";position:absolute;right:22px;top:50%;transform:translateY(-50%);font-family:var(--font-mono);font-size:20px;color:var(--teal)}
.faq-item[open] summary::after{content:"\2212"}
.faq-item p{padding:0 24px 22px;color:var(--ink-soft)}